UFB Chorus

UFB Consent Process Improved

Your fibre dream could now be a reality

Post from Chorus Blog, Oct 12th

Changes to consenting laws may mean your fibre order can now proceed.

If previously your fibre dreams have been thwarted by un-consenting neighbours, now is the time to try again. Recent changes to the Telecommunications Act may mean that this time round the process could be more fruitful.

We know that 40% of the fibre orders placed for properties like those with a shared driveway, in an apartment or townhouse block have been unable to be completed due to issues getting consent. For many, roadblocks like absentee landowners, warring neighbours or even simply not understanding how the process works, have resulted in unsigned forms or no response which in turn determines a declined consent.

But the changes in legislation means that no response is no longer enough to determine your fibre future. Now, when your application is received, we complete a site visit and determine which of the three categories of work needed to connect fibre you fall into. This is determined by the level of impact the work to be undertaken will have on any shared areas of your property and it could mean that no consent is needed at all.

Watch the video below for an overview of how the process works and how we categorise each application dependent on the impact it will have on the surrounding property.

If previously fibre was out of reach due to declined consents, today fibre may now be your future. Contact your broadband provider to get the new process underway.

You can find more information on consent and access here.